A-Team Global Launch (Chris and Libby)
Resources:
- Global Launch Announcement
- A-Team Guide Updates Doc (Thank you, Libby!)
(Will edit this more later--needs more attention)
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A-team launched globally on 4/9, announced here.
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A-Team/Block Booking Toggle Feature is not done for 4/9 global launch. Cut the following content from the Customer Facing Block Booking FAQ, then add back with a customer-facing video using Andrey’s once the feature is ready:
Will the block go to my A-team first? There is a toggle on the blocks creation dialog that lets you determine if you wish the block to go to your A-team first. This is off by default but can be turned on at any time. If this is enabled, the block will go to your A-team before getting posted to the rest of the marketplace.
Post-global launch call monitoring & customer calls will be tracked in the following docs (to be handled by Libby, Sharfin, and Evan):
- A-Team post-global launch tracking - HCF KOps
- A-Team - Agent Call Reviews & Customer Calls post-Global launch
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A-Team/Block Booking Toggle Feature is not done for 4/9 global launch. Cut the following content from the Customer Facing Block Booking FAQ, then add back with a customer-facing video using Andrey’s once the feature is ready:
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I made the A-Team lessonly and handed it over to training, today. 4/15.
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